Privacy Policy

Bangkok Hospital Samui protects your personal data in accordance with legal requirements and has guidelines for processing your personal data accordingly this Privacy Policy. Providing personal data by specifying information or marking a form for contacting or receiving services with Bangkok Hospital Samui during your visit to the website or any applications used by Bangkok Hospital Samui is considered that you have consented and agreed with this Privacy Policy as the following details.

Personal Data Collection

Bangkok Hospital Samui will collect your personal data as necessary that you have provided for receiving various services of Bangkok Hospital Samui, such as providing personal data for receiving news, inquiries, doctor's appointments, telemedicine services, online consulting services, online payments, etc. You may choose not to provide personal data to Bangkok Hospital Samui, but this will result in Bangkok Hospital Samui not being able to provide services to you properly and completely.

Use of Personal Data

Bangkok Hospital Samui will use your personal data as necessary to contact or provide services to you, including public relations or informing information, and maybe for educational or statistical purposes as well as for further development of service standards and appropriate data security measures.

Disclosure of Personal Data

Your personal data that Bangkok Hospital Samui has gathered may be disclosed to third parties as the following circumstances:

1. Disclosure or transferring of personal data to third parties which are involved in providing services to you, including insurance company that provides protection for your medical service fees, bank that provides online payment services, or other companies associated with services of Bangkok Hospital Samui.

2. Hiring companies or third parties for data analysis, data management services, website or application development, as well as co-developing services and/or marketing with Bangkok Hospital Samui. 

Such relevant companies or third parties are permitted to access your personal data as necessary to perform their functions or operations and are subject to data confidentiality and compliance with legal requirements.

3. Transferring your personal data for the legitimate interests of third parties or for public benefits, including for the prevention of fraud, data theft, and cyber attacks, service quality improvement, or legal action.

Linking to Other Websites

Bangkok Hospital Samui website may contain links to other websites. If you have contacted or used other linked websites, this Privacy Policy will not cover those websites and Bangkok Hospital Samui is not involved in any liability that may arise from non-compliance or actions regarding the protection of your personal data.

Period of Personal Data Retention

Your personal data will be retained as long as necessary, according to the purposes of storage and usage of your personal data above or under the regulations of the law or for legal proceedings.

Security of Personal Data

Bangkok Hospital Samui takes measures to secure your personal data with appropriate techniques, procedures, and management as required by applicable laws to prevent unauthorized or unlawful access, modification, disclosure, or any other actions regarding your personal data. However, such personal data security measures may not be 100% complete. There may be flaws from the operation of technical systems that cannot be controlled from time to time. Therefore, Bangkok Hospital Samui does not warrant or guarantee the effectiveness of measures used to secure your personal data.

Personal Data Protection Rights

Please note that you have the right to request a copy, revision to be completely accurate and up to date, or exercise any other rights under the legal protection. If you desire to exercise this right, you can express your intention through the contact channels below.

How to Contact Us

You can contact to exercise your personal data protection rights by sending a letter together with a copy of your identification evidence to the following address:

Bangkok Hospital Samui

57 Moo 3 Thaweerat Phakdee Road, Bophut Subdistrict, Koh Samui District, Surat Thani Province, 84320 Thailand

If you have any additional questions or suggestions regarding this Privacy Policy, please contact us at


Phone number +66(0) 7742 9500

Changes to Privacy Policy

Bangkok Hospital Samui may change this Privacy Policy from time to time without prior notice to you in order to be consistent with changes in our services and operations, or suggestions from you, including relevant laws. Amendments to the Privacy Policy are effective immediately upon the publication from the date stated below. Bangkok Hospital Samui recommends that you read the Privacy Policy every time you visit or use the website or applications used by Bangkok Hospital Samui.

This Privacy Policy is effective on May 25th, 2020.